{"id":946,"date":"2025-08-02T08:07:22","date_gmt":"2025-08-02T08:07:22","guid":{"rendered":"https:\/\/app.co2dex.si\/?page_id=946"},"modified":"2026-02-05T10:19:32","modified_gmt":"2026-02-05T10:19:32","slug":"pravilnik-povrnitev-vracil","status":"publish","type":"page","link":"https:\/\/app.co2dex.si\/en\/pravilnik-povrnitev-vracil\/","title":{"rendered":"Pravilnik povrnitev in vra\u010dil"},"content":{"rendered":"
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POLITIKA VRA\u010cIL IN REKLAMACIJ (B2B)<\/strong><\/p>\n

Veljavni od: 20. 1. 2026
Zadnja posodobitev: 20. 1. 2026<\/p>\n

Spletna trgovina CodexApp (https:\/\/app.co2dex.si\/trgovina\/<\/a>) je namenjena izklju\u010dno prodaji organizacijam (B2B).<\/p>\n

1. Vra\u010dila<\/h3>\n

Vra\u010dilo blaga v B2B razmerju ni avtomatska pravica kupca.<\/p>\n

Vra\u010dilo ali zamenjava blaga je mo\u017ena izklju\u010dno po predhodnem dogovoru in pisni potrditvi Ponudnika (case-by-case).<\/p>\n

Za dogovor o vra\u010dilu mora kupec posredovati:<\/p>\n

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    \u0161tevilko naro\u010dila ali ra\u010duna,<\/p>\n<\/li>\n

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    razlog vra\u010dila,<\/p>\n<\/li>\n

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    stanje izdelka in embala\u017ee,<\/p>\n<\/li>\n

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    fotografije (\u010de je relevantno).<\/p>\n<\/li>\n<\/ul>\n

    2. Omejitve vra\u010dil<\/h3>\n

    Ponudnik praviloma ne sprejema vra\u010dil, kadar:<\/p>\n

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      je izdelek uporabljen,<\/p>\n<\/li>\n

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      je embala\u017ea odprta ali po\u0161kodovana,<\/p>\n<\/li>\n

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      izdelka ni mogo\u010de prodati kot novega,<\/p>\n<\/li>\n

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      gre za izdelke, pri katerih vra\u010dilo ni primerno zaradi higienskih ali varnostnih razlogov.<\/p>\n<\/li>\n<\/ul>\n

      3. Reklamacije \/ po\u0161kodbe pri transportu<\/h3>\n

      \u010ce kupec ob prevzemu opazi po\u0161kodovano po\u0161iljko, naj:<\/p>\n

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        po\u0161kodbo nemudoma uveljavlja pri dostavni slu\u017ebi,<\/p>\n<\/li>\n

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        po mo\u017enosti naredi fotografije,<\/p>\n<\/li>\n

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        o tem obvesti tudi Ponudnika.<\/p>\n<\/li>\n<\/ul>\n

        4. Stvarne napake<\/h3>\n

        Kupec lahko uveljavlja stvarne napake skladno z veljavno zakonodajo za B2B razmerja.<\/p>\n

        Kupec naj obvestilu prilo\u017ei:<\/p>\n

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          \u0161tevilko naro\u010dila\/ra\u010duna,<\/p>\n<\/li>\n

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          opis napake,<\/p>\n<\/li>\n

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          fotografije ali dokazila.<\/p>\n<\/li>\n<\/ul>\n

          5. Kontakt<\/h3>\n

          Za vra\u010dila\/reklamacije se kupec obrne na:<\/p>\n

          E-po\u0161ta: info@co2dex-technologies.com
          Telefon: 040 350 334<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

          POLITIKA VRA\u010cIL IN REKLAMACIJ (B2B) Veljavni od: 20. 1. 2026Zadnja posodobitev: 20. 1. 2026 Spletna trgovina CodexApp (https:\/\/app.co2dex.si\/trgovina\/) je namenjena […]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[],"tags":[],"class_list":["post-946","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/app.co2dex.si\/en\/wp-json\/wp\/v2\/pages\/946","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/app.co2dex.si\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/app.co2dex.si\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/app.co2dex.si\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/app.co2dex.si\/en\/wp-json\/wp\/v2\/comments?post=946"}],"version-history":[{"count":6,"href":"https:\/\/app.co2dex.si\/en\/wp-json\/wp\/v2\/pages\/946\/revisions"}],"predecessor-version":[{"id":2746,"href":"https:\/\/app.co2dex.si\/en\/wp-json\/wp\/v2\/pages\/946\/revisions\/2746"}],"wp:attachment":[{"href":"https:\/\/app.co2dex.si\/en\/wp-json\/wp\/v2\/media?parent=946"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/app.co2dex.si\/en\/wp-json\/wp\/v2\/categories?post=946"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/app.co2dex.si\/en\/wp-json\/wp\/v2\/tags?post=946"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}